With the banking industry making headway in adopting artificial intelligence, more and more organizations are resorting to Bots for customer-facing functions. Bots are now easily able to communicate with customers, exchange information, perform specific tasks, resolve queries thereby reducing human dependency and enhancing customer experience with minimal error and hassle.
InfrasoftTechÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚Â¢s Chatbot is a multi-lingual, round the clock available solution that provides quick responses to end customers through visually immersive UI, leading to higher customer satisfaction. Not only that, our Artificial Intelligence(AI) enabled chatbots are capable of processing data to understand customer behavior and profile as well as analyzing user sentiments in order to provide accurate responses and suggestions. Using Natural Language Processing(NLP) and Machine Learning(ML), our chatbot solves user queries, checks userÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚Â¢s eligibility for various products, gives conditional approvals and provides account related services.
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