[On-Demand Webinar] Digital Customer Onboarding & KYC – Is this the New Norm?

[On-Demand Webinar]

Digital Customer Onboarding & KYC – Is this the New Norm?

Webniar hosted by UK Finance in a partnership with InfrasoftTech

If “necessity is the mother of invention,” the ongoing uncertainty in the world has disrupted normalcy and routine and made us rethink our daily lives. In response to the introduction of social distancing, many people turned to digital tools to keep some semblance of normality.

Today, e-KYC, the term referred to for remote customer onboarding, is the next step of maturity in the journey towards digitisation by Financial Institutions. The Covid-19 outbreak has made it imperative to take a serious look at digital customer onboarding solutions in order for any institution to remain in business.

Industry experts Phillip Evans, Director, Whitmill Group Holdings and Oswald Lopes, Head of Operation & Delivery, UK & Channel Islands, Infrasoft Technologies will help you explore the building blocks of a complete e-customer onboarding solution including:

  • Automation of identity verification ensuring rapid feedback during the onboarding process
  • Capturing process-ready and authentic identity documents
  • Gathering all the salient data required for KYC and KYB checks
  • Validation of Corporate hierarchies and identifying significant owners
  • AML – fraud and risk management and validation
  • Integration with internal & external systems to ensure a seamless transfer of data

To view this content,
please submit this form

Error: Contact form not found.



Phillip Evans
Whitmill Group Holdings Limited

Phillip Evans is a director of Whitmill Group Holdings Limited (“Whitmill”) and is head of business development and is responsible for developing new areas of business, new products and heads up the group committee responsible for IT strategy, leading the group into a new digital world.

Prior to joining Whitmill, Phillip was a founder member, shareholder, and director of another trust company in Jersey and has over 25 years of experience in the finance industry.

Alone with this experience Phillip has been a director and shareholder of a software company that designed solutions for the finance industry in multiple jurisdictions and has also been involved in a number of start-up businesses in sectors such as gaming, entertainment and data warehouses.


Oswald Lopes
Head of Operation & Delivery, UK & Channel Island,
Infrasoft Technologies Limited

Oswald Lopes heads the Operation & Delivery in the UK & Channel Islands. He has over two decades of vast experience in AI driven financial services space across designing & delivering solutions for leading banks across the region. He has been instrumental in successful delivery of various key projects moving through various roles right from a business analyst, to technical architect and to leading multiple teams across the globe.