Mumbai, 2 June 2022: Ever imagined being able to visit your bank branch virtually (without leaving your home) or conveniently discuss investment plans with an advisor? Well, the day is not far when you will be able to transact, access banking information, and avail various banking products from the comfort of your home.

KiyaAI—one of the most innovative digital solutions providers serving financial institutions and governments globally—today announced the launch of India’s first-ever Banking Metaverse – Kiyaverse.

Kiyaverse pioneers use cases of merging real-world banking with Metaverse banking through an avatar (virtual humanoid) based interactions. In the first phase, Kiyaverse will allow banks to extend their own Metaverse for clients, partners, and employees, through services that will include Relationship Manager & Peer Avatars and Robo-advisors. Kiyaverse plans to have tokens as NFTs and support CBDC to enable open finance in a Web3.0 environment. Kiyaverse will interface its Open API connectors with Aggregators, and Gateways to enable a Super-App and Marketplace on the metaverse. With the introduction of Haptics enabled Headsets, Kiyaverse will provide a near real-world interaction using the internet of senses.

KiyaAI MD and CEO Rajesh Mirjankar said, “While digital banking is functionally interdependent and inclusive, it is all too often seen as being emotionally detached. The metaverse allows banks to use cutting-edge technology with a human touch, which will significantly deepen and personalize customer interaction.

Kiyaverse offers meaningful applications in the metaverse that apply to relevant business use cases in the real world. It will enable banks to harness the potential of enhanced UX to deliver better outcomes through data visualization and the gamification of processes and procedures. Kiyaverse provides cross-functional, multi-experience engagement using personalized avatars across real-world, mixed-reality, and virtual-reality environments. Our product roadmap includes integration with CBDC and interoperability with other metaverses to enable open finance in the metaverse.”

Kiyaverse will enable customers to use their personalized avatars across digital banking units, mobile devices, laptops, VR headsets, and mixed-reality environments. The platform will bring banking services from the real world to the virtual world and vice versa, enabling interactions with relationship managers’ avatars, avatar creation and customization, AI-based digital customer interactions, portfolio analysis, wealth management, co-lending, and corporate banking.

Kiyaverse also provides three-dimensional data analysis for banks, including CMO insights, product performance, risk analysis, and channel analytics.

About KiyaAI

KiyaAI is one of the most innovative digital solutions providers serving financial institutions and governments globally. The company is known for its deep domain expertise in financial services, digital payments, governance, risk, and compliance solutions, along with market-ready processes that help clients navigate their digital transformation journeys and create sustainable value for the communities they serve.

Headquartered in Mumbai, KiyaAI enables business transformation through a range of advanced digital solutions and new-age technologies such as multi-experience and omnichannel banking, artificial intelligence, robotic process automation (RPA), and data analytics.

KiyaAI operates 12 global offices and serves over 500 enterprises across 56 countries spanning South-East Asia, Africa, the Middle East, Europe, and North America. The company is ISO 9001 and ISO 27001 certified and is assessed at CMMI Level 5 v2.0.

Website: https://www.kiya.ai/

For further information, please contact:

Richie Chakre
Dy. Asst Manager, Marketing and Communication, KiyaAI
richie.chakre@kiya.ai| +91 81042 99824